From Rapid Growth to Global Scale Otonomee Across 4 Continents

Skip to content

Testimonial

“Scaling a high-growth outsourcing business comes with challenges—especially when new contracts require upfront investment in staff and operations. Traditional lenders didn’t offer the flexibility we needed.

Financefair gave us a way to use the strength of our customer base to unlock funding as we needed it. That flexibility allowed us to hire ahead of demand, launch new regions with confidence, and keep pace with global client requirements.

With their funding, we expanded internationally and secured long-term partnerships with leading global brands.”

Aidan & Hilary O’Shea
Co-Founder & CEO, Otonomee

The Customer

Otonomee is an award winning global BPO provider built for scale. The name Otonomee comes from autonomy, reflecting the company’s belief in giving people the freedom to choose where they live and work. By operating a remote first model, Otonomee creates employment opportunities in regions that may otherwise be underserved.

Their customer service delivery model is fast and flexible, allowing them to set up quickly in new locations and react rapidly to client demand. This ability to move at speed has enabled Otonomee to expand across multiple countries and continents while maintaining service quality and operational control.

As Otonomee scaled internationally, they required a funding partner that understood the realities of rapid growth. By partnering with Financefair, Otonomee secured funding aligned to their operational model, giving the business the confidence to hire ahead of demand, manage growth at pace, and continue expanding globally without slowing momentum.

The Challenge

Growth moved faster than cash.

New contracts required upfront hiring and operational setup, while customer payment terms meant cash arrived later. Traditional funding options were too slow and too rigid for a business scaling at this pace.

This created funding gaps at critical moments of expansion.

The Solution

Financefair structured a Selective Invoice Finance facility aligned to Otonomee’s customer base and growth trajectory.

• Unlock funding from approved invoices across multiple customers
• Bridge the gap between upfront hiring costs and payment cycles
• Fund large new customer wins with confidence
• Launch new regions quickly as demand emerged
• Scale globally without waiting for long payment terms

As the business grew, funding scaled alongside it, giving the leadership team clarity, control and confidence to plan globally.